speaking and listening: evaluating a speaker quizletflorida man september 25, 2001
To increase the difficulty, ask the student to connect a series of images. Emotional support in the form of empathetic listening and validation during times of conflict can help relational partners manage common stressors of relationships that may otherwise lead a partnership to deteriorate (Milardo & Helms-Erikson, 2000). logos, an appeal based on logic and reason. Would it be better to try to examine all Its also important to know that you can improve your memory of a message by processing it meaningfullythat is, by applying it in ways that are meaningful to you (Gluck, et al., 2008). Empathetic listening is distinct from sympathetic listening. Other research finds that people often still revert back to a single preferred style in times of emotional or cognitive stress, even if they know a different style of listening would be better (Worthington, 2003). 4.5 Listening Critically - Stand up, Speak out - University of Minnesota Content-oriented listeners enjoy processing complicated information and are typically viewed as credible because they view an issue from multiple perspectives before making a decision. However, even minor improvements can make a big difference in your listening effectiveness. As is noted in Chapter 4 Nonverbal Communication, people often disguise inferences as facts. Even in interpersonal encounters, we rely on recall to test whether or not someone was listening. This is different from our typical memory function in that information usually has to make it to long-term memory before we can call it back up to apply to a current situation. For example, you might pose the following paraphrase and question pair: It seems like you believe you were treated unfairly. Speakers can use this feedback to decide whether additional examples, support materials, or explanation is needed. The main types of listening we will discuss are discriminative, informational, critical, and empathetic (Watson, Barker, & Weaver III, 1995). If you have hearing loss, be honest about it. In the moment, focus on your breathing and do a grounding exercise if you feel agitated. We know, for example, that music training improves auditory processing skills, and acting or improvisation training improves your ability to read people and perform the role of an active listener. A critical listener evaluates a message and accepts it, rejects it, or decides to withhold judgment and seek more information. When you attend a political rally, a presentation given by a speaker you admire, or even a class, there are verbal and nonverbal ways of indicating your appreciation for or your disagreement with the messages or the speakers at the end of the message. I caution my students that they will be expected to process verbal instructions more frequently in their profession than they are in college. We might be thinking, This makes sense or, conversely, This is very odd. Because everyone embodies biases and perspectives learned from widely diverse sets of life experiences, evaluations of the same message can vary widely from one listener to another. If people do not feel listened to, they will cease to share information. Sympathy is generally more self-oriented and distant than empathy (Bruneau, 1993). It is effective because it makes listeners feel unified. During the responding stage of listening, listeners can provide speakers with two types of feedback designed to help a speaker know whether a listener is understanding and what the listener thinks of a message. What techniques does President Obama use to build his argument and make the speech persuasive? Use it to stay focused and take in as much information as possible. Consider the questioner, not simply the question. How did you know your message had been misunderstood or rejected? OpenALG For example, seeing a persons face when we hear their voice allows us to take in nonverbal cues from facial expressions and eye contact. Training and improvements in listening will continue to pay off, as employers desire employees with good communication skills, and employees who have good listening skills are more likely to get promoted. . These listeners are frustrated by disorganization, because it detracts from the possibility of actually doing something. 5.1 Understanding How and Why We Listen It is important to consider noise as a factor that influences how we receive messages. Paraphrasing is also a good tool to use in computer-mediated communication, especially since miscommunication can occur due to a lack of nonverbal and other contextual cues. Notice in Figure 4.3 Stages of Feedback that this stage is represented by the ear because it is the primary tool involved with this stage of the listening process. This type of listening may be especially valuable in interpersonal communication involving emotional exchanges, as a person-oriented listener can create a space where people can make themselves vulnerable without fear of being cut off or judged. Notice in Figure 4.3 Stages of Feedback that stages two, three, and four are represented by the brain because it is the primary tool involved with these stages of the listening process. If you know going into a conversation that you may be a subpar listener because youre exhausted from a dozen intense conversations earlier that day, unfamiliar with the topic under discussion, or any other reason let the other person know right away. Which excerpt from "War Message to Congress" expresses President Wilson's opinion? Bruneau, T., Empathy and Listening, in Perspectives on Listening, eds. . One danger within the evaluation stage of listening is to focus your evaluative lenses more on the speaker than the message. Speaking and Listening: Evaluating a Speaker Flashcards | Quizlet At this stage, we are still only hearing the message. A chance to circle back and confirm everyones understanding? Identify the two appeals in this excerpt. he is trying to call attention to the issue. Before we can engage other steps in the listening process, we must take in stimuli through our senses. Americans must continue this journey. Another student might instead think that to start early is to start on the Friday before the Monday due date instead of Sunday night. In the first and second paragraphs of "War Message to Congress," how does Wilson establish pathos, an appeal based on emotions? Check the two boxes that apply. Click the card to flip On President Barack Obama's inaugural address, he exalts America ancestors, and forty-four presidents before him. 4.5 Listening Critically. 07.01 Evaluating a Speaker - 07 Evaluating a Speaker Worksheet Element of the Speech What the - Studocu Argument and poetry in english history. Use this tool only when you need to check your own comprehension and say, explicitly, Im going to put this in my own words to make sure I understand.. People may be categorized as one or more of the following listeners: people-oriented, action-oriented, content-oriented, and time-oriented listeners. You may want to practice better performativity skills, but dont add that mental burden to important conversations. 4. by creating brief, powerful images, Speaking and Listening: Evaluating a Speaker, Speaking and Listening: Evaluating a Speaker, Abolition and Women's Rights Movements, Part, Government in America: Elections and Updates Edition, George C. Edwards III, Martin P. Wattenberg, Robert L. Lineberry, Christina Dejong, Christopher E. Smith, George F Cole. jot down main points and supporting details. This style of listening can be very effective when a task needs to be completed under time, budgetary, or other logistical constraints. Chapter 1: Introduction to Communication Studies, Chapter 6: Interpersonal Communication Processes, Chapter 7: Communication in Relationships, Chapter 11: Informative and Persuasive Speaking, Chapter 12: Public Speaking in Various Contexts, Chapter 14: Leadership, Roles, and Problem Solving in Groups, Chapter 15: Media, Technology, and Communication, Chapter 1 Introduction to Communication Studies, Chapter 11 Informative and Persuasive Speaking, http://www.greensborotrc.org/truth_reconciliation.php, Next: 5.2 Barriers to Effective Listening, Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. The main purposes of listening are (Hargie, 2011). So much of the way we understand others is influenced by our own perceptions and experiences. Wolvin, A. D. and Carolyn Gwynn Coakley, A Listening Taxonomy, in Perspectives on Listening, eds. The advice for auditory processing applies here. Critical thinking and listening skills also help you take a more proactive role in the communication process rather than being a passive receiver of messages that may not be credible, complete, or worthwhile. Why or why not? What three organizations have a role in the independent audit of Home Depot's financial statements? Think of how musicians, singers, and mechanics exercise specialized discriminative listening to isolate specific aural stimuli and how actors, detectives, and sculptors discriminate visual cues that allow them to analyze, make meaning from, or recreate nuanced behavior (Wolvin & Coakley, 1993). Finally, the active listener has to pull the entire package receiving the message and acknowledging its receipt together, in the moment. 4.1 Listening vs. Americans must remain faithful to ideals. Read the excerpt from President Woodrow Wilson's speech, "War Message to Congress". A person in control of a command center like the White House Situation Room should have a good working memory in order to take in, organize, evaluate, and then immediately use new information instead of having to wait for that information to make it to long-term memory and then be retrieved and used. Speaking and Listening: Evaluating a Speaker Flashcards | Quizlet Speaking and Listening: Evaluating a Speaker 4.5 (13 reviews) Kayla is taking notes as her classmate speaks about the school's dress code. If you know a conversation might be upsetting, calm yourself as much as possible before going in. In response, Congress passed the Sarbanes-Oxley Act of 2002 in an effort to reduce the possibility of similar financial disasters. Time-oriented listeners listen on a schedule, often giving people limits on their availability by saying, for example, I only have about five minutes.. Chapter 4: The Importance of Listening. Back-channel cues are the verbal and nonverbal signals we send while someone is talking and can consist of verbal cues like uh-huh, oh, and right, and/or nonverbal cues like direct eye contact, head nods, and leaning forward. We should keep in mind that sometimes others just need to be heard and our feedback isnt actually desired. "I have called the Congress into extraordinary session because there are serious, very serious, choices of policy to be made, and made immediately, which it was neither right nor constitutionally permissible that I should assume the responsibility of making.Which best explains why President Wilson chooses the word "extraordinary"? Getting integrated: Identify how critical listening might be useful for you in each of the following contexts: academic, professional, personal, and civic. Wolvin, A., & Coakley, C. G. (1996). Listening scholars have noted that empathetic listening is the most difficult type of listening. Before you begin, set an intention by taking a moment to deliberately focus on this person, in this moment, in a conversation that will be about this topic. Identify the purposes of President Obama's speech. Which excerpt from paragraphs 1 to 3 of Wilson's "War Message to Congress" appeals most to the audience's emotions? The next question should be : Expand and clarify your shorthand notes to summarize the speaker's main points. Speaking and Listening: Evaluating a Speaker Flashcards | Quizlet Which excerpt from paragraphs 1 to 3 of Wilson's "War Message to Congress" appeals most to the audience's emotions? y=110x2+x+100. Because of our own centrality in our perceptual world, empathetic listening can be difficult. Speaking and Listening: Evaluating a Speaker 10 terms Jaimethegiraffe Speaking and Listening: Evaluating a Speaker 7 terms matt90718 Recent flashcard sets Estevee- English III First Semester Exam voca 35 terms Sydforet 2022 30 terms kyj11047 Heart anatomy terms 9 terms KejiS ER verb conjugation 6 terms poppystewart3 Experiments have found that people can memorize and later recall a set of faces and names with near 100 percent recall when sitting in a quiet lab and asked to do so. This is active listening. It has three aspects: Getting good at active listening is a lifetime endeavor. 13.2 Using Language Effectively - Stand up, Speak out Speaking and Listening: Evaluating a Speaker Quiz Flashcards This type of listening is not evaluative and is common in teaching and learning contexts ranging from a student listening to an informative speech to an out-of-towner listening to directions to the nearest gas station. The remembering stage of listening is when a listener either places information into long-term memory or forgets the information presented. If you have an emotional reaction, slow the pace of the conversation. The state of the economy calls for action, bold and swift, and we will act not only to create new jobs, but to lay a new foundation for growth. Although we dont often think about visual cues as a part of listening, they influence how we interpret messages. Which excerpt from paragraphs 1 to 3 of Wilson's "War Message to Congress" appeals most to the audience's emotions? 5. Explain the understanding stage of listening. Make a list of some of the abstract words you have misunderstood.
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